Warranty

Despite our careful logistics handling, it can unfortunately happen that an item is damaged during transport. If this is the case for you, you can use the free return service. Note clearly that it is a matter of damage, then we will ensure that a new article arrives in your direction as quickly as possible! More information about free returns can be found under "returns" or click here.

• If there is normal wear due to intensive use.
• If changes have been made to the product, including repairs that have not been carried out with the permission of us or the manufacturer.
• If proof of purchase cannot be provided, has been changed or made illegible.
• If defects are the result of improper use or improper use.
• If damage is caused by intent, gross negligence or negligent maintenance.

The legal guarantee is never linked to a specific period. After all, one product lasts longer than the other. The legal guarantee means that a product is or must do what you as a consumer can reasonably expect from it. It can nevertheless happen that an article contains a manufacturing defect. What is a manufacturing defect? This is a defect in the product that was not caused by incorrect use, wear or no / poor maintenance. If the warranty request is rejected, the product will be returned. Upon acceptance of the warranty application, an attempt will first be made to repair or replace the product. If this is not possible, we will refund the purchase amount.